Frequently Asked Questions
1.What materials is the product made of?
Eco-friendly materials such as PP, ABS, acrylic, PET, and PU.
2.Can you help us with the design?
Yes, we have a professional design and technical team, and we will create designs based on your requirements.
3.How can good quality be ensured?
The production process strictly adheres to ISO9001/ISO14001 and 6S systems.
4.How do I arrange custom colors and printing?
We formulate colors based on Pantone codes or physical color samples provided by the client. We carry out printing—such as on paper or for logos—based on the artwork supplied. Logos are produced using techniques including screen printing, heat transfer, UV printing, and hot stamping.
5.How do I place an OEM/ODM order?
OEM: We produce samples based on designs provided by the client and proceed to production upon receiving final confirmation. ODM: We provide 3D product designs and details regarding mold specifications and costs based on client requirements. Upon client approval, we proceed with mold fabrication; after 35–40 days, we produce samples for final client approval before commencing mass production.
6.How can I obtain samples to check the quality?
For items currently in stock, we will ship immediately, but you are responsible for the shipping costs.
7.Delivery time
Small-batch production typically takes 5–7 days, while large-scale production usually takes 35 days.
8.What are the payment methods?
Wire Transfer, Letter of Credit, Western Union, and Trade Assurance
9. What is the shipping method?
We can ship goods via express delivery, air freight, or sea freight, according to customer requirements.
10.Can I get discounts?
Yes, for big order, frequent customers, we give reasonable discounts.
11.how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
12.what can you buy from us?
Lanyard,Card Cover,Craft Gifts
13.Why should you buy from us not from other suppliers?
We use high-quality materials, have sufficient production capacity, support flexible customization and rush orders, and offer thoughtful one-stop custom services.
