FAQ
1.Can I customize logo and the sample is free?
Yes, we can,You just pay the freight.
2.What file we need?
AL.PDE.EPS are OK.JPG/PNG picture with hiah definition is also acceptable, PIs kindy tell us the font name if you have special request on the fonts.
3.If I re-order my products,should I pay the mold fee again?
No, we will help you to save the mold all the time.
4.How long is your deliver time?
Generally,it is 4-7 days ,if the goods are in stock.Or it is 10-15 days if the good aren't in stock.It is according to quantity.
5.Can you make my design?
Yes,OEM/ODM is welcome, please feel free to send us pictures. lf necessary, we can keep yourdesign be protected under law.
6.Can I choose different matching accessories separately?
Sure. We offer multiple types of hooks, buckles and lanyard accessories for you to pick freely according to your demands.
7. Do you accept rush urgent orders?
Yes, we support urgent rush orders. Contact us in advance to arrange priority production for you.
8.Are you a factory or trading company?
We are a factory.
9.Can I adjust the width of the lanyard as my request?
Absolutely, we support custom sizes for both lanyards and card holders.
10.Can I get discounts?
Yes, for big order, frequent customers, we give reasonable discounts.
11.how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
12.what can you buy from us?
Lanyard,Card Cover,Craft Gifts
13.Why should you buy from us not from other suppliers?
We use high-quality materials, have sufficient production capacity, support flexible customization and rush orders, and offer thoughtful one-stop custom services.
